FAQs

General
What kind of products do you sell?
We currently offer collectible blind boxes, specifically featuring the Nommi series. While our focus is on these for now, we’re looking forward to expanding our range with more designer toys and collectibles in the near future.
Are your products authentic?
Yes, all of our products are 100% authentic and sourced directly from official distributors. We take pride in offering genuine items to ensure quality and trust.
What is a blind box?
A blind box is a sealed package that contains one random figure from a specific series. The exact item inside remains a surprise until opened, which adds to the excitement and collectible nature of the product.
Shipping
Where do you ship from?
All orders are shipped from the UK. We offer both domestic and international shipping options.
Do you ship internationally?
Yes, we ship internationally. Delivery times vary by destination, and shipping rates depend on whether you choose tracked or untracked delivery at checkout.
When will I receive my order?
Orders are typically shipped within 1–2 business days after purchase. In many cases, I’m able to ship the same day depending on when the order is placed. Delivery usually takes between 2–5 business days, depending on your location.
Returns & Policies
Do you accept returns?
Due to the collectible nature of our products, we do not accept returns on opened blind boxes. However, returns may be accepted for unopened items within 14 days of delivery, provided they are in their original condition and packaging.

If your order arrives damaged or there is an issue, please contact us within 7 days and we’ll be happy to help resolve it.