FAQs

We currently offer collectible blind boxes, specifically featuring the Nommi, and Maymei series. While our focus is on these for now, we’re looking forward to expanding our range with more designer toys and collectibles in the near future.

Yes, all of our products are 100% authentic and sourced directly from official distributors. We take pride in offering genuine items to ensure quality and trust.

A blind box is a sealed package that contains one random figure from a specific series. The exact item inside remains a surprise until opened, which adds to the excitement and collectible nature of the product.

All orders are shipped from the UK. We offer both domestic and international shipping options.

Yes, we ship internationally. Delivery times vary by destination, and shipping rates depend on whether you choose tracked or untracked delivery at checkout.

Orders are typically shipped within 24 - 48 hours after purchase. Delivery usually takes between 2–5 business days, depending on your location.

Due to the collectible nature of our products, we do not accept returns on opened blind boxes.

Returns may be accepted for unopened items within 14 days of delivery, provided they are in their original condition and packaging. Customers are responsible for return shipping costs unless the item is faulty or incorrect.

Please note that all blind boxes are factory sealed, and minor defects such as paint imperfection or other small cosmetic flaws may occur during manufacturing. These do not qualify for refunds or exchanges.

If your order arrives damaged or there is a significant issue, you must provide an unboxing video clearly showing the problem from the moment the package is opened. Without an unboxing video, we are unable to offer refunds or replacements.

Please contact us within 7 days of delivery if there is an issue with your order.